RETURNS & EXCHANGE

In the case something does not fit, don’t worry because we are only getting to know each other!

For first time customers, we will provide ONE free return or exchange for everything but underwear and custom made items.

For hygienic reasons, we will only provide store credit on underwear which you can then use to purchase the correct size on your next order.

Returns and exchanges on Bralettes, Activewear, Swimwear, and Accessories are accepted within 30 days of purchase as long as the item is unworn, unwashed and in the original condition with the original packaging you received them.We cannot process returns if the packaging is missing or tampered with. Please note that we do not offer returns or exchanges on any custom made and custom size orders however alterations are complimentary.

Please do note that FINAL SALE and underwear items are not eligible for return or exchange.

All returns or exchange requests will be determined based on the reason you provide to our customer service. You can return for a refund or request an exchange.We want you to be 100% satisfied with your purchase because if you are happy, we are happy.

To process your return please email order@thisisalovesong.com to get started.